I spend a lot of my time telling people they need a good bookkeeper to help them look after their business. But recently I have seen really vivid examples of how a bad bookkeeper can seriously damage a business. From bad work, incomplete work, unjustified work and unnecessary work all mixed in with no support and no accountability. The problem facing business people is how to know a good bookkeeper from a bad bookkeeper?
It is nearly two months now since I opened a new business bank account with HSBC and wrote to Barclays to close the account and transfer the direct debits etc. Well, after hearing nothing at all from them until last Friday, 5th June) the letter I received made me really angry. They were writing to charge me £35 because they couldn’t transfer the weekly amount into my wife’s account (because she had shut it the previous weekend – and her experience in doing that is another whole post in itself).